Resources + Referrals

COVID19

JCC Community Care

Making sure our community stays strong and supported is of utmost importance to us at this time. Please let us know if you need a caring connection including occasional check-in calls, tech support, and/or a phone buddy by filling out this form or call 646.505.4396. We have a cohort of staff and volunteer leaders who are eager to be in touch with you in the days and weeks ahead.
 


Informational Resources

DOROT
Provides services and programming to the aging population, including classes, support groups, and discussions via telephone, including information on Passover seders. DOROT also matches volunteers with older adults for weekly phone conversations. Call 212.769.2850.

Friendly Visiting Program 
The City of New York is connecting older New Yorkers who are feeling isolated with friendly volunteers to talk with over the phone. You can call 212.AGING.NYC (212.244.6469) to be connected with the Friendly Visiting Program.

JASA
Social service agency with the goal to keep seniors living independently at home. Provides help with benefits and entitlements assistance, centralized meal delivery system, home care, case management, legal assistance, and mental health services. Call 212.273.5272.

Metropolitan Council on Jewish Poverty
Provides assistance to needy New Yorkers including info about food pantry/meals, housing assurance, and emergency social services.. Call 212.453.9500.

Service Program for Older People
Provides behavioral health care for older adults via approved telehealth connections age 55 and older.
212.787.7120 x514.

Safety and Information:


Technology Resources 

The JCC offers Zoom tutorials and Computer Tech classes!  Click here to sign up.

Candoo Tech provides tech support and lessons specifically designed for older adults. They have developed a series of free How To Guides--downloads and videos.
 


Food Assistance

SNAP (food stamps) benefits help people with limited income buy food. Benefits are provided on an electronic card that is used like an ATM card and accepted at most grocery stores. Individuals who receive SNAP benefits can shop either in their local stores or online for fresh produce and groceries. HRA (Human Resources Administration) centers are open if clients need assistance. Individuals can apply for SNAP, manage their benefits case, update their information, and more by visiting this site.

Food Pantries and Soup Kitchens are available for people who need emergency food assistance. For help finding the nearest food pantry, as well as resources for kosher food, call 311 and provide the operator with your zip code. Outside of NYC, please call 211 for information.

Senior Centers are delivering meals directly to the homes of senior center members. Contact your local senior center to learn more about this direct delivery system.

Individuals/families who require kosher food can find a list of kosher pantries here. We strongly recommend calling pantries before going in person to find out their current hours and how they are handling food distribution during this emergency time. 

Grab-and-Go Meals: Students that attend New York City schools will now be able to get three free Grab-and-Go meals daily at more than 400 sites across the city from 7:30 am – 1:30 pm until further notice. No registration, ID, or documentation is required. Parents and guardians may pick up meals for their children.

GetFoodNYC Food Delivery Program

The city has created the GetFoodNYC food delivery program to provide food for COVID-19-vulnerable and food-insecure New Yorkers not currently served through existing food delivery programs. 

This program is available to those who meet ALL of the following criteria: you are unable to go out and get food for yourself; you do not have someone else in your household who can get food for you; you do not have a family member, friend, or neighbor who lives nearby who can get food for you; you do not receive food from Meals on Wheels, God’s Love We Deliver, or a similar service, and you are not able to afford food delivery from a restaurant or grocery store.

Learn more and sign up for the GetFoodNYC program.

City Meals on Wheels
Provides nourishing meals to homebound elderly.

God's Love We Deliver
Provides nutritious meals for those too sick to prepare food and their caregivers.

NYC Food Delivery Assistance
Click here
or call 311 for more information.

Please note that this is intended for individuals and families who meet specific criteria listed on the site. 

 


Meal Delivery for Seniors

Department for the Aging (DFTA) has moved to an all-delivery meal system for older adults. New York City seniors who are registered with a senior center will receive direct delivery, which includes a five-meal package delivered every week. If you are an older adult and would like to register for meal delivery, you can call your local senior center (listed below) or Aging Connect at 212-AGING-NYC (212.244.6469). You can also reach out to my office at 212.828.5829 and we are happy to help get you registered.

JASA Club 76 Senior Center 
212.712.0170 
120 West 76th Street, New York, NY 10023

Hamilton Senior Center - Project Find 
212.787.7710 
141 West 73 St., New York, NY 10023 
between Amsterdam and Columbus Ave
 


Supermarket (with Seniors-Only Hours)

Age-friendly guide to Manhattan supermarkets

Fairway Market
2131 Broadway (between 74th and 75th streets)
Open 24 hours. Delivery is free for purchases $125 or over/$7.95 below that cost. Fairway delivers to the East Side and West Side, from 50th Street to110th Street. Seniors-only hours from 8-9 am, also open to those with increased susceptibility to serious illness and expecting mothers.
212.595.1888

Zabars
2245 Broadway (at 80th Street)
Same-day delivery available for phone orders placed between 9 am and 10 am. Phone orders placed between 10 am and 5 pm will be delivered the following afternoon. A $13.50 delivery fee applies to all orders.
212.787.2000
info@zabars.com

Trader Joe’s 
2073 Broadway, New York, NY 10023 
212.799.0028 
Seniors-only hours from 9-10am

Gristedes Foods 
504 Columbus Ave #84st, New York, NY 10024 
212.721.3077 
Seniors-only hours from 6-8am

Key Food Supermarkets 
530 Amsterdam Ave, New York, NY 10024 
212.799.8600 
Seniors-only hours from 7-8am

Whole Foods 
808 Columbus Ave, New York, NY 10025 
212.222.6160 
Seniors-only hours is from 8-9am

Westside Market
2589 Broadway, New York, NY 10025
212.316.0222
Senior hour to shop 7-8 am daily


Other Food Resources

FREE Meals for All 
The City is now providing grab and go meals for all New Yorkers - no one will be turned away. Participants will be able to pick up three meals a day at more than 400 Meal Hubs across the city. All three meals are picked up at the same time. For times and locations click here or text “NYCFOOD” or “COMIDA” to 877-877.

Food Bank for NYC 
Their Harlem Community Kitchen and Food Pantry is open at 252 West 116th St. in Harlem, Monday-Friday for grab-and-go meals. Meals are available Monday-Friday and take-home pantry bags available Tuesday, Wednesday, Thursday, and Saturday. Find more information here.

City Meals on Wheels 
People ages 60+, who are unable to prepare nutritious meals and have no one to do so for them qualify to receive Meals on Wheels. Sign up and find more information here.

Emergency Food Assistance for Individuals and Families 
If you and your family need emergency assistance with groceries or need a cooked meal, you can find resources here.

Hunter College Food Policy Center 
To help connect community members in need with food resources during this challenging time, the Hunter College NYC Food Policy Center is currently creating Coronavirus NYC Food Resource Guides for each NYC neighborhood. Access it here.


Delivery / Errands 

Free delivery for essentials such as food, medication, and household supplies.

Invisible Hands
Free deliveries for at-risk New Yorkers/seniors (hardware store items, groceries, prescriptions, errands, etc).
invisiblehandsdeliver.com

The Mever Task Force The Mever Task Force at the Moise Safra Center has decided to help overcome the challenges the New York Community is facing due to the spread of COVID-19. They are currently organizing groups of young volunteers that want to help at-risk populations. To request services, please call (920) 757-3342 or email: asherkatz@meveryouth.com.
 


Additional Assistance

Unemployment

If you have lost your job, you can claim unemployment insurance benefits. New York State is waiving the 7-day waiting period for unemployment insurance benefits for people who are out of work due to coronavirus closures or quarantines.To learn more and apply for benefits, visit the NYC Unemployment Insurance page.

Rent Arrears 

As of March 16, 2020, New York State Courts temporarily suspended all eviction proceedings until further notice. You will not need to apply for rent arrears (back rent) to stop an eviction until further notice. This means that you will be able to stay in your home during this health emergency.

Mortgages

The Department of Financial Services  issued an emergency regulation requiring that New York State regulated financial institutions provide residential mortgage forbearance on property located in New York, meaning your property cannot be foreclosed on. This will be for a period of 90 days and applies to any individual residing in New York who can demonstrate financial hardship as a result of the COVID-19 pandemic. Read the emergency regulation.

Interest-Free Bridge Loans

Hebrew Free Loan Society is offering interest-free bridge loans for anyone affected by the coronavirus who lives in the five boroughs of New York City, Westchester County, or on Long Island. Interest-free loans of $2,000-$5,000 are available for purposes including (but not limited to) lost wages due to being unable to go to work, child care costs due to school closures, small business losses, canceled study abroad programs, and related medical costs. Anyone eligible should fill out a Coronavirus Financial Bridge Loan application specifying that the request is for coronavirus-related needs. Please indicate an amount between $2,000-$5,000 and provide information for just one guarantor. 

Utility Shut-Offs

All utility companies have temporarily suspended gas, electric, and water shut-offs until further notice. You don't need to apply for Emergency Assistance (a One-Shot-Deal) if you are unable to pay your bill. Utility companies cannot shut off your service if your bill is unpaid, even if you received a shut-off notice that states your service will end.

HRA Clients

The Human Resources Administration (HRA) is trying to eliminate, whenever possible, the need for clients to come into their offices. Effective immediately, the number of HRA Centers and Offices open to the public has been reduced.

Please click on the following links for important updates:


Domestic or Gender-Based Violence

All Family Justice Centers are closed until further notice, but you can still get help with immediate safety planning, shelter assistance, and other services by phone. Find Family Justice Center phone numbers.
 


Mental Health Resources

Veterans 
If you are a veteran living in New York or New Jersey, you can get trauma counseling and crisis intervention support. Call 311 to get connected to these services; in an emergency, call 911. Veterans can also access mental health support by calling the Veterans Crisis Line: 800.273.8255.

NYC Well 
If you need tips on how to manage anxiety during these extraordinary circumstances, the NYC Department of Health has compiled tips for coping with stress here. NYC Well connects you to free, confidential mental health support. Speak to a counselor via phone, text, or chat and get access to mental health and substance use services, in more than 200 languages, 24/7/365. You can also call 1.888.NYC.WELL, or text “WELL” to 65173.

NYS Mental Health Hotline 
New York State has launched the COVID-19 Emotional Support Hotline. Trained volunteers are standing by to provide free counseling and emotional support during the COVID-19 emergency. Please call the hotline to schedule an appointment at 1.844.863.9314.

NYC Thrive 
For other mental health resources, including for veterans and caregivers, visit: NYC Thrive.


New Yorkers with Disabilities

You can access resources for New Yorkers with disabilities, including mental health support, food resources, transportation, utilities, housing and more from the NYC Mayor’s Office for People with Disabilities COVID-19 resource page here. You may also contact my office at 212.828.5829 or at serrano@nysenate.gov.
 


Pharmacy Delivery

Major pharmacy chains have agreed to offer free home delivery to help reduce long lines for prescriptions at their facilities. Find the nearest pharmacy to you at the links below. Many non-chain pharmacies are also offering delivery. Make sure to call ahead to your local pharmacy to avoid making unnecessary trips.

Walgreens/Duane Reade 
CVS 
RIte Aid

Joseph Pharmacy
Delivery from West 59th Street to West 96th Street
212.875.1718
josephspharmacy.com


Avoiding Scams

See the information below from the Federal Trade Commission on ways to avoid and report scams.

Right now, scammers are scuttling out of their dark corners to offer false hope (Home test kits! A cure!) and use fear (Your Social Security number is about to be revoked! Your loved one is in trouble!) – all to get your money or information.

  • Don’t be rushed. Whatever the call, email, text, or social media post is about, remember that scammers try to rush you. Legit people don’t.

 

  • Check it out. Before you act on something or share it – stop. Do some research. Do the facts back up the story?

 

  • Pass it on. If you get offered something great, or you’re worried about something alarming: talk to someone you trust before you act. What do they think?

 

 

  • Report scams to the FTC. Go to ftc.gov/complaint. Your report can help us shut the scammers down.

Pet Needs

Pet owners should call the ASPCA Pet Food Distribution Helpline at 800.738.9437 to request an appointment. This includes dog and cat supplies only, and distribution is subject to eligibility and availability. Open to residents of New York City; no same-day appointments; the one-hour window for pick-up, don't come early and call if you're running late; bring a photo ID and be prepared to carry supplies! (DON'T bring pets!)

Bideawee
https://www.bideawee.org
Pet loss support, volunteer opportunities, information about pet care

Lap of Love
Teleadvice, home euthanasia, bereavement support, veterinary assistance.
https://www.lapoflove.com/homepage-mobile.aspx
855.933.5683

 


FREE Parks, Arts, Cultural, and Neighborhood Programming

Virtual Stanley Isaacs Center 
Stanley Isaacs Center has announced a new virtual meeting series. These meetings can be attended on the phone or online via video call through ZOOM.

NYC Parks at Home 
You can enjoy NYC parks from home! While you're socially distancing and/or staying home, join us in the parks — online. Join us for live park tours, meditation, fitness, art classes, fun activities for kids, and more!

New York State Parks Tours 
Explore the beauty of New York’s State Parks from the comfort of your home.

New York Public Library 
During the current period of closure, New Yorkers who do not have a library card can apply for one online and access all of NYPL's resources including e-books, audiobooks, digital collections and more!

The Bronx Museum of the Arts 
The Bronx Museum has online offerings including virtual tours, art tutorials and more!

The Frick Collection 
Take a virtual tour of the galleries, or enjoy an audio tour or lecture.

Guggenheim Museum 
While the museum is closed, they invite you to visit the Guggenheim from home. Enjoy a virtual tour and explore their collection!

The Metropolitan Opera 
The Metropolitan Opera is offering Nightly Met Opera Streams on its website for worldwide audiences. Each stream will begin at 7:30pm and will stay up for 20 hours.

The Metropolitan Museum of Art 
Virtual Tours, art tutorials, and exhibits from one of New York's premier arts institutions.

El Museo del Barrio 
View pieces from their permanent collection or enjoy a salsa concert- all online.

Museum of the City of New York 
Explore New York's past through nearly 205,000 objects from the museum's collection.

Museum of Natural History 
The museum is providing a wealth of exhibits and online offerings, including materials for families and teachers to virtual tours, videos, games, and more.

Broadway World Living Room Broadway Concerts 
Broadway performances direct to you from the living rooms of Broadway performers.

Google Earth National Park Tours 
You can tour some of America's most beautiful natural parks from the comfort of your own home.

Google Arts & Culture: Virtual Tours 
Take a virtual tour of some of the world's greatest museums and heritage sites.


 

We are proud to continue to offer virtual programming for free or at low cost. If you are able, please consider making a gift to support the JCC. Every dollar counts.